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Augment Health Technology, LLC


We {Augment Health Technology, LLC) respects the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, and our partner site (, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification. However, we will not change this Privacy Policy in a manner that materially alters our use of Personal Information about you as posted at the time it was collected unless required to do so by law.

About Us:

We, Augment Health Technology is an Illinois registered Limited Liability company located at. 317 Colonial Dr, Vernon Hills, IL – 60061. We offer various services and programs – Remote Patient Monitoring program (RPM) includes devices and Services provided for individuals by their medical provider, Care Management, Analytics and Population Health Management. We can be contacted via email at [email protected].

What Information We Collect

When you visit our Internet site.

When you visit our Internet site we collect information about your use of the site, including your IP address or other identifier, your computer functionality (including browser, operating system, hardware, and network information), the URL that referred you to our web site, the areas within our web sites that you visit and your activities there (including remembering you and your preferences), your computer location, and other computer data, including the date and time. We refer to all this information as usage information.

We may use various methods to collect and store usage information. These methods may set, change, alter or modify settings or configurations on your computer. They include cookies, web beacons, embedded scripts, browser fingerprinting, e-tags, entity tags, and similar technologies that may be developed in the future. We may use these technologies for various purposes, including giving you access to our Services, identifying you when you use our Services, improving the performance, content and security of the Services, keeping track of your preferences, and tailoring what we show you (including advertisements) to your interests and your prior activities on our Services and third-party sites. We may also disclose Usage Data to third parties, who may use it for similar purposes.

How We Use Personal information.

Personal information is the information that can be used to identify you (such as your name, address or credit card number, and the identities of your emergency contacts), and other information about you that is linked to information that can be used to identify you, such as information about your location or physical condition that that we receive from your provider or through the access given for the Electronic Health Record by your medical provider.

We will use Personal Information to provide our Services to you. This includes:

  • Operating our Services, including developing, evaluating and improving our Services, personnel training and management, business management and general administrative activities, and customer service.
  • Communicating with you about our devices and Services, for example to arrange and conduct training, troubleshooting and servicing, to provide user support, and to provide guidance and alerts about the devices or Services.
  • Sending IVR calls to remind you about using the devices for reading if not complying with the program.
  • Providing you with general information about our products and Services, including electronic newsletters and educational, promotional and marketing materials on behalf of Augment Health Technology.

We will disclose Personal Information about you to others:

  • To respond to alerts, including providing information about your identity, and conditions to your provider and caregiver.
  • To allow your participation in AHT Remote Patient Monitoring program with your Medical Provider.
  • To allow access to your caregiver contacts as specified by you to your Medical Provider or in the AHT online portals.
  • When you store personal health information in our AHT online dashboard, and you allow your medical provider to have access to that information You authorize us to give access to your dashboard, and to all of the personal and health information in the dashboard, to your provider and his staff
  • For legal compliance, including responding and reporting to law enforcement authorities, and detecting and preventing abuse of our Services.
  • To respond to and mitigate security incidents.
  • To process and collect payment for our Services.
  • For dispute resolution, including prosecuting or defending claims by or against us.
  • In the event of a change of ownership or control, including the sale, transfer, merger, or consolidation of all or part of our business with a third party (in which event we may transfer our users’ personal information to the acquiring or surviving entity), and any related due diligence disclosures.
  • When we are required by law to make a disclosure.
  • To aggregate or de-identify your information. We may de-identify your personal and health information by removing identifiers or by combining it with the information of other AHT program users, so that it cannot reasonably be identified with you. We may use and disclose de-identified information without restriction.
  • For other purposes that we determine are necessary for the operation of our company, the provision of our Services, or the safety of our users. However, we will not disclose Personal information about you to unaffiliated third parties for their marketing purposes without your consent.
  • For other purposes disclosed at the time you provide your information or as otherwise set forth in this Privacy Policy, as amended from time to time.

We may also share personal information about you with contractors and service providers who help us operate our Services, or who provide services to you in conjunction with our Services. These may include, for example, contractors who provide cellular service for our devices, staff our call centers, host or manage our user database or technology systems, provide customer support, and help us track and analyze the use of our Services. Third-party service providers (such as our cellular service provider) may collect information about your use of their services. We are not responsible for the activities of third parties, or for their compliance with their own privacy policies.

We may share information about you, including personal information with our partners, that are helping us in providing services to you and they may use or disclose the information in accordance with this privacy policy and their own privacy policy at their site (

When you are enrolled into our Programs or Services or contact us.

When you use Augment Health Technology (AHT) Devices and Services, we ask your physician enrolling you into our programs to provide information about you including your name, physical address, email address, telephone number, and the names, addresses and telephone numbers of your caregiver. We store this information in your online profile. Your medical provider or his staff can change the information in your profile by logging into the account on our sites.

We provide various means of contacting us, for example by calling or emailing our support service, or filling out an online support request or feedback form. We maintain the information you provided through these contacts.

The Health Insurance Portability and Accountability Act of 1996 (HIPAA)

Augment Health Technology (AHT) is not a health care provider, and is not a covered entity under HIPAA. If you participate in the AHT Remote Patient Monitoring Program, and if your medical provider is a covered entity under HIPAA, AHT acts as a HIPAA “business associate” of your medical provider. Business associates are not covered entities under HIPAA, but are required to maintain the privacy and security of health information that they create, receive or maintain on behalf of the covered provider. These requirements are contained in an agreement between us and your provider, called a “business associate agreement.”

If you participate in the AHT Remote Patient Monitoring Program, AHT makes the health-related information that we receive from your AHT devices available to your medical provider to enable him or her to monitor your health. If your medical provider is a HIPAA covered entity, we treat individually identifiable health information we receive from you for the Remote Patient Monitoring Program as protected under our business associate agreement with your physician. Our business associate agreement restricts the way we can use and disclose protected health information that we receive for the Remote Patient Monitoring Program. In general, we can use and disclose that information only to provide services to your medical provider and to manage and administer our company, our programs and our services, and to carry out our legal responsibilities if we are required by law to disclose the information.

We may also de-identify your health information or aggregate it with other users’ health information so that it does not identify you personally, and we may use and disclose the de-identified or aggregated information without restriction.
While we protect the privacy of Personally Identifiable Information in the manner described in this policy, we are not required to comply with HIPAA or our HIPAA business associate agreements for information that we receive from customers other than through their participation in the AHT Remote Patient Monitoring Program.


We incorporate safeguards to help protect and secure your personal information. However, no data transmission over the Internet, mobile networks, wireless transmission or electronic storage of information is completely secure. We cannot ensure the security of any information you transmit to us, and you use our service and provide us with your information at your own risk.

Information You Disclose

The Service may contain a feedback form and message board where users are able to provide information in the form of different user contents – ideas, suggestions, and personal information. All User Content once posted immediately becomes the property of AHT. We may display, reproduce, publish, distribute or otherwise use user content online or offline in any media or format (currently existing or hereafter developed) and may or may not attribute it to you. Others may have access to this User Content and may have the ability to share it. Please think carefully before posting any personal information in a public forum. Our Privacy Policy does not apply to any information that you disclose publicly through our Service. We are not responsible for the accuracy, use or misuse of any user content that you disclose or receive from third parties through the Service.

Updates to the Privacy Policy

Augment Health Technology has the authority to alter the Privacy Policy at any time without notice to you. However, we will not change this Privacy Policy in a manner that materially alters our use of Personal Information about you as posted at the time it was collected unless required to do so by law.